Being out on the water, there is always the chance of getting wet.

Is there parking available?

Paid parking is available throughout Granville Island near our office. There's lots of space but on the weekends it can fill up, so plan to arrive a little early. You can easily catch a 10-15 min Uber or taxi from any hotel downtown.

You are welcome to wear whatever you feel comfortable in. We recommend dressing in layers, avoiding cotton/denim if possible, and wearing clothing that lets you move freely. Workout clothes are usually a great option.

Will it be wavy or rough on the water?

By sticking to only calm and protected waterways, we very rarely encounter rough water or wavy conditions.

What is your cancellation policy?

With Trip Protection, you can cancel up to 1 hour before departure for a full refund. Without Trip Protection: 100% refund for cancellations more than 7 days before departure, 50% refund between 3 and 7 days, no refund less than 3 days before departure.

What if I still have questions?

We're here to help! Simply call us at (604) 229-5929 if you have any additional questions or concerns.

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