Being out on the water, there is always the chance of getting wet.

Is there parking available?

Paid parking is available throughout Granville Island near our office. There's lots of space but on the weekends it can fill up, so plan to arrive a little early. You can easily catch a 10-15 min Uber or taxi from any hotel downtown.

You are welcome to wear whatever you feel comfortable in. We recommend dressing in layers, avoiding cotton/denim if possible, and wearing clothing that lets you move freely. Workout clothes are usually a great option.

Will it be wavy or rough on the water?

By sticking to only calm and protected waterways, we very rarely encounter rough water or wavy conditions.

What is your cancellation policy?

With Trip Protection, you can cancel up to 1 hour before departure for a full refund. Without Trip Protection: 100% refund for cancellations more than 7 days before departure, 50% refund between 3 and 7 days, no refund less than 3 days before departure.

What if I still have questions?

We're here to help! Simply call us at (604) 229-5929 if you have any additional questions or concerns.

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Rentals

Marine Safety Protocols

WHY CHOOSE US?

Unforgettable Experiences

With thousands of 5-star reviews, our happy customers speak volumes about the service we provide. Join us on the water, where every moment is filled with excitement, wonder, and memories to last a lifetime.

Paddle With Confidence

Our experienced crew prioritizes safety above all else. With vessels that are meticulously maintained, we continue to keep our sterling track record of providing excellent experiences to our guests.

Affordable Rental Pricing

We make it a priority to consistently optimize our operations, minimize unnecessary expenses, and negotiate the best deals with our suppliers. This way, we are able to pass on the savings directly to our guests.

Responsible Water Adventure Practices

Learn how our certified guides, captains, safety systems, and mandatory guest training help protect marine wildlife and ensure safe experiences on the water.

Marine Wildlife Safety

We are committed to the protection and conservation of marine mammals and wildlife. Our vessels adhere to all marine wildlife restrictions and minimum distances as mandated by Fisheries and Oceans Canada. In the case of animal activity within minimum distance requirements, vessel operators are trained to turn off their engines or drive away at idle speed.

Speed limits

Our vessels adhere to all posted speed limits.

Seadoos

Our Seadoos are equipped with OTOTRAK, a state-of-the-art GPS tracking and geo-fence governing system. When one of our Seadoos is in a designated slow zone, OTOTRAK automatically limits the vessel speed to 10 km/h. Our Seadoos are limited within 300 metres of a swim zone, close to areas that we have identified to have significant wildlife presence, and in all other designated slow zones.

Guide Certifications

Seadoo Guides

All of our Seadoo Guides possess 80-hour First Aid certifications, as well as Pleasure Craft Operator Cards.

All guides also undergo extensive hands-on, scenerio-based training in house. Each Seadoo guide is trained in Seadoo handling, including safe group riding practices and responding to changing water conditions.

Guide Certifications

Boat Captains

All Boat Captains posess the following certifications:

All guides also undergo extensive hands-on, scenerio-based training in house. Captains build on their commercial certifications with comprehensive on-water vessel operation training.

Guide Certifications

Paddle Guides

All of our Paddle Guides possess Paddle Canada Instructor certifications, as well as Standard First Aid certifications.

All guides also undergo extensive hands-on, scenerio-based training in house. Paddle Guides receive instructor-level training in paddling technique, teaching methods, and safe group practices on the water.